Financial Protocol

Refund & Cancellation Policy

Last Updated: June 2026

At EnliteTech, we strive to engineer top-tier tech solutions and absolute satisfaction for every client profile. Because our models scale across physical services, custom digital configurations, and instant line activations, our structural return parameters are specified below.

1. Custom Digital Products & Development

Web application development files, graphic branding assets, and ad campaign marketing allocations are non-refundable once engineering code has been written or advertising budget has been deployed into live delivery channels. Milestones approved during production phases are definitive.

2. Dynamic Communication Line Activations

Due to the real-time allocation and operational recycling systems tied to globally provisioned server numbers and e-sim activations, number procurement parameters cannot be reversed or returned once configuration keys have been dispatched to your receiver device.

3. Physical Hardware Diagnostics & Repair

Baseline system hardware diagnostic lab inspection fees are fully committed once a device undergoes internal board architecture disassembly. If secondary replacement elements (screens, SSD layers, logic controllers) are required but declined by the customer, original assessment fees remain active.

4. Issue Mitigation Pipeline

If an engineering layout, print job, or data transmission fails to meet your original specification parameters, open a troubleshooting request through our live workspace terminal inside 7 calendar days. Our priority is to review, re-align, and deploy revisions to fulfill your requirements perfectly.